How do I get access to the free timing app?
First, fill in our enquiry form. We will create a free account for you and email you your login details. Once you log in to your administration dashboard, the timing app is available there. The app is only visible once you are logged in, so you do need an account.
What does it cost?
The free timing app is free. Live personal tracking is an optional extra, so enquire and we will quote it for your event. If we chip time your event, participant tracking is free, and lead car and sweep vehicle tracking is quoted with the rest of your timing package.
Do I need live tracking to use the free timing app?
No. The timing app works on its own. Live tracking is optional and you can add it to any event, whenever you like.
Is the tracking app the same as the race timing app?
No, they are two separate apps. The tracking app is what participants use on their phones to appear on the live map. The race timing app is what you use to record finish times, and it is available from your administration dashboard once we have created your account.
Does the participant need to carry a phone?
Yes, for their own position to appear on the map. Anyone running without a phone is still timed as normal and still appears in results.
What about battery life and poor signal?
Tracking sends position updates at intervals rather than running continuously, so it is far lighter on battery than a training app. Positions are saved on the phone and sent when signal returns, so a dead spot delays an update rather than losing it.
Is the free timing app right for my event?
It is designed for smaller events where full chip timing is not quite cost effective. If your event grows too big for it, we offer our full professional timing services.